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FREE Shipping Over $100*
Simply add $100 or more to your cart and you'll see Free Shipping as an option at checkout.
Please note: this offer only applies to the United States. If you have any questions you can read more about our shipping below.

Frequently Asked Questions

General

My Favorite Quilt Store is an online store with a warehouse and distribution facility. We do not have a traditional brick and mortar store. But you can still get in on the action. We do lots on social media so you can talk to Margo and keep in touch with us. If there is anything we can do to make your experience shopping at our store better - let us know.

We do offer curbside pickup for all of our local customers. If you live in the area just select Curbside Pick Up when checking out.

Unfortunately no, our warehouse is not open to the public. If you want insider access go check out our Facebook for behind the scenes action.

Shipping & Returns

Unless it is a pre-order, it is probably on the way! All our shipments include a tracking code, so please check your email and click on tracking link inside the shipping confirmation that we sent you. If it appears that it has been delivered and you have not received the shipment, please contact your local post office.

We are headquartered in Houston, Texas, USA.

We offer a 30-day return policy on most orders. Refunds will be given via store credit on a gift card once the items have been received. All returned items must be in original packaging, unused, undamaged, 100% smoke-free, and 100% pet hair-free. Items not meeting one or more of this criteria will not be refunded.

You can learn more here.

We ship all over the world!

Please keep in mind that potential import duties and/or taxes are not pre-paid in international shipments.

We ship all our products by United States Postal Service.

Most of our orders ship by Insured Priority Mail, however if your order is small enough, you may be able to choose First-Class (economy) shipping as well.

All our shipments have tracking numbers. 

As a company based in Texas - yes, we have to.

Unfortunately, due legal reasons we can not.

Ordering

We do our best to fill and send orders as quickly as possible, which may limit our ability to edit items in your order or prevent a package from shipping. If you need to make changes or cancel your order, please contact us immediately, and we’ll do our best to address your concern.

We accept all major credit and debit cards, including Visa, Mastercard, American Express and Discover.

We also accept online payments like PayPal and Amazon Pay.

You can also use mobile payments such as Apple Pay, Google Pay or Samsung Pay.

Yes. You can create an account using the same email as your previously orders, and after logging-in - they all will be there.

Alternatively you can search your mailbox for a keyword "My Favorite Quilt Store Order confirmed" and all your orders should be there as well.

You can enter coupon code during the checkout, in a box labeled: "Gift card or discount code". If you are on a mobile, you need to click "Show order summary" first.

Mobile: Tap on upper-left menu symbol and after menu appears - on the bottom of menu you will be able to switch.

Computer: Currency selector is displayed near upper-right corner, simply click it and you will be able to switch.

Currently, if you pay directly on our site - your card will be billed in USD.

If you pay via PayPal, Amazon Pay or other middleman service -  we can not determine it.

Products

It depends, sign up for the email alerts on the product page and we will let you know if we get it back in. If you cannot find it anymore - it’s probably gone for good.

No, unfortunately, we cannot offer cuts of fabric less than half of a yard at this moment.

Our inventory changes by the minute and new products are added daily. At this time we do not offer a printed catalog but you can check out our latest products here.

There are two ways to get access to your digital patterns:

1. After placing your order, stay on the order confirmation page to download it.
2. We will send you an email with a link to download the pattern.

We currently do not cut quarter yards, but this may change in future.

We currently do not cut fat quarters, but this may change in future.

Pre-Orders

Orders that contain a pre-order product will ship once all the items in the order are at our facility. You can see estimated arrival date in your confirmation email and on order status page.

Please place multiple orders if you would like us to ship your order separately. If you have already placed your order - contact us to purchase additional shipping.

Other

Please contact us.

Please contact us.